TalkTalk to update TV service, launch new mobile app

UK service provider TalkTalk is to update its TV service, with the launch early next year of a a unified TV platform encompassing set-top viewing, the TalkTalk TV store and suite of mobile apps. The company is launching a new TalkTalk TV app, which will enable users to view content on up to four iOS […]

BT tops Ofcom pay TV complaints

BT topped regulator Ofcom’s list of the most complained-about pay TV provider in the UK once again for the three months to March. The media and telecoms watchdog received 13 pay TV-related complaints per 100,000 subscribers about BT, an improvement on the first quarter number of 19. The other main pay TV provider retained their […]

TalkTalk fined £100,000 over data security

UK service provider TalkTalk has been fined £100,000 (€110,500) by the Information Commissioner’s Office for failing to “look after its customers’ data”. An ICO investigation found TalkTalk breached the Data Protection Act, as it allowed staff to access large quantities of customers’ data due to “lack of adequate security measures”. This left data open to […]

TalkTalk launches kids TV remote

UK service provider TalkTalk has launched a TV remote designed for children to easily find programmes “within a safe and secure TV environment.” The TalkTalk Kids TV Remote was designed in partnership with OMNI and locks children into a ‘Kids Zone’ where they can scroll through and select on-demand episodes of shows like Paw Patrol, PJ […]

TalkTalk plans mobile TV extension

UK service provider TalkTalk has completed the rollout of its new YouView user interface to all customers, and will launch a new multiscreen extension of its service, according to Aleks Habdank, managing director, TalkTalk TV. Speaking at the Marketforce Future of Broadcasting conference, Habdank said that his company has also teamed up with CSG to […]

TalkTalk taps CSG to enhance mobile TV experience

UK operator TalkTalk is set to revamp its mobile TV experience after extending its partnership with revenue management firm CSG International. TalkTalk announced at Mobile World Congress that it will integrate CSG’s digital commerce platform to allow customers to watch more content on the go, in and out of the home. “The large-scale update will […]

Departing Harding says YouView upgrade benefiting pay TV uptake

Along with the news that Dido Harding is to step down as CEO of the company after seven years, UK service provider TalkTalk has revealed that it lost 31,000 TV customers in its fiscal third quarter, following changes to its fixed-line proposition in October. On a more positive note, Harding said that the introduction of […]

TalkTalk adds Cartoonito to channel line-up

UK operator TalkTalk has added Turner preschool channel Cartoonito to its TV line-up. Cartoonito is available from today on channel 488 of the TalkTalk EPG and will be available as part of the ‘Kids Boost’ package. This offers 10 dedicated kids’ channels – including Disney Channel, Nickelodeon and Cartoon Network – and is available for 30 […]

Ofcom to force BT to legally separate Openreach

Ofcom is to formally notify BT to legally separate Openreach, the infrastructure arm that supplies the network used by rival service providers including Sky, TalkTalk and Vodafone, after it said BT had failed to come forwards with proposals that met its competition concerns. Ofcom said it was “disappointed” that BT had yet to make proposals […]

YouView launches next-gen platform, TalkTalk to roll out from Monday

UK connected TV platform YouView has unveiled the next-generation version of its platform, which UK broadband service provider TalkTalk has announced will roll out from next week. The service has been in Beta trial for some time, with updates being delivered every two weeks. “Even now, in the week before we go live we are […]