TalkTalk


Virgin Media tops Ofcom’s pay TV complaints list, with Sky generating fewest complaints

Sky stood out as the least complained-about pay TV service, while Virgin Media was the most complained-about service in regulator Ofcom’s latest survey of service provider complaints. Sky generated only one complaint per 100,000 subscribers in Q2, meaning it was the only provider to perform better than the industry average of four complaints per 100,000. […]

TalkTalk turns to NetgemTV

UK operator TalkTalk has selected Netgem for its next-generation TalkTalk 4K TV service. TalkTalk will utilise NetgemTV, the company’s multi-screen operated entertainment platform, for the launch of its new pay TV service. The partnership builds on Netgem’s presence in the UK, with the fifteen fibre operators having adopted the NetgemTV platform. Netgem said that the […]

TalkTalk agrees £1.1 billion sale

TalkTalk, the British telco, has announced that it has agreed a £1.1 billion sale to Toscafund, a multi asset fund manager. Toscafund is the second largest shareholder in TalkTalk with a 29.5% stake, and previously put a proposal to the operator in October. The company will acquire 97% of TalkTalk, with private-equity investor Penta also […]

Xbox launch contributes to record traffic for ISPs in the UK

A number of UK ISPs saw record amounts of internet traffic on November 10 as Microsoft rolled out its latest generation of games consoles.  Virgin Media said that it experienced the highest amount of data consumption on record, with 108 Petabytes of data consumed. This, the operator said, translated to a total of more than […]

CityFibre announces restructured Vodafone deal, FibreNation acquisition

Vodafone has announced a restructuring of its deal with CityFibre with a view to accelerating its full-fibre rollout.  The new deal will see Vodafone offer its Gigafast Broadband to homes in the 12 cities and towns covered by its phase one deployment on a 12-month exclusive basis. Previously, the period of exclusivity was dependent on […]

Rakuten TV launches subscription offering with TalkTalk

Movies-on-demand provider Rakuten TV is to launch its recently launched subscription video-on-demand service with UK service provider TalkTalk TV. The service has been available to TalkTalk TV customers who subscribe to a TalkTalk TV Boost from July 1. The deal will see TalkTalk TV Boost customers gain access to the new Rakuten TV Movie Club  as part […]

CBS and AMC UK JV launches on-demand players on YouView

The CBS AMC UK Channels Partnership, a joint venture between AMC Networks International and CBS Studios International, has launched its branded, on-demand players Horror Bites and CBS Catchup Channels UK –on YouView, the hybrid television platform JV between the BBC, ITV, Channel 4, Channel 5, BT, TalkTalk and Arqiva. Horror Bites and CBS Catchup Channels […]

TalkTalk TV to offer Amazon Prime Video via set-top

TalkTalk has become the latest UK service provider to offer Amazon Prime Video to its TV offering following Liberty Global-owned Virgin Media’s addition of the streaming service this week. TalkTalk’s he deal with Amazon will see the service join the TalkTalk TV range of streaming apps The move means that viewers will also be able […]

TalkTalk to offer Plume Adaptive WiFi to selected customers

UK service provider TalkTalk is to offer advanced WiFi specialist Plume’s Adaptive WiFi package to select customers for £9 (€10) a month. The Plume membership offered specifically for TalkTalk customers includes Adaptive WiFi, HomePass guest access, parental controls, and the Plume app. The monthly fee includes a two-SuperPod starter pack. Additional SuperPods, devices that fit […]

Virgin Media tops Ofcom pay TV complaints

Virgin Media generated the highest number of complaints about pay TV to Ofcom in Q3 of last year, according to the media and telecom regulator’s latest analysis of complaints received. The Liberty Global-owned cable operator generated 19 complaints per 100,000 subscribers, mostly related to contract issues, followed by complaints handling and billing, pricing and charge […]

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