TalkTalk


TalkTalk to offer Plume Adaptive WiFi to selected customers

UK service provider TalkTalk is to offer advanced WiFi specialist Plume’s Adaptive WiFi package to select customers for £9 (€10) a month. The Plume membership offered specifically for TalkTalk customers includes Adaptive WiFi, HomePass guest access, parental controls, and the Plume app. The monthly fee includes a two-SuperPod starter pack. Additional SuperPods, devices that fit […]

Virgin Media tops Ofcom pay TV complaints

Virgin Media generated the highest number of complaints about pay TV to Ofcom in Q3 of last year, according to the media and telecom regulator’s latest analysis of complaints received. The Liberty Global-owned cable operator generated 19 complaints per 100,000 subscribers, mostly related to contract issues, followed by complaints handling and billing, pricing and charge […]

YouView looking to AI and voice to enhance discovery

YouView, the UK digital TV joint-venture platform used primarily by BT and TalkTalk TV customers, aims to tap artificial intelligence and voice-based navigation to identify who is watching and present content based on who is watching and factors such as the time of day, according to Sion Wynn Jones, product director, YouView. Speaking at the […]

Sky least complained-about pay TV operator in UK in Q1

Sky was the least complained-about pay TV provider in the UK in the first quarter of this year, and BT was the most complained-about, according to the latest figures released by media and telecoms watchdog Ofcom. According to Ofcom’s statistics, Sky generated two complaints per 100,000 customers in the three months to March, compared with […]

TalkTalk adds ABC Studios content on on-demand line-up

UK service provider TalkTalk has added a raft of content from ABC Studios to its on-demand platform after striking a deal with Disney UK & Ireland. TalkTalk TV customers who subscribe to the Entertainment Boost can now access full season ABC Studios box-sets on-demand. The deal will see TalkTalk TV boost its on-demand library with […]

TalkTalk in UK first with Hopster deal

UK service provider TalkTalk is to add kids on-demand service Hopster to its TV line-up. The move means that TalkTalk will become the first UK TV provider to make Hopster content directly available as part of its kids TV offering. TalkTalk TV customers who have the Kids Boost can now enjoy 500 Hopster episodes on […]

YouView chief Halton to leave at end of year

YouView chief executive Richard Halton is to stand down at the end of this year to pursue new opportunities. The UK hybrid digital TV platform, which is jointly owned by BT, TalkTalk, the BBC, ITV, Channel 4, Channel 5 and Arqiva, said that Halton, who led YouView from launch, had decided the moment was right […]

BT is most complained-about UK pay TV provider

BT was the UK’s most complained about pay TV provider in regulator Ofcom’s latest quarterly league table of complaints relating to service providers. The report eveals the number of complaints made to Ofcom about the UK’s largest providers of home broadband, landline telephone, pay-monthly mobile and pay TV services, between October and December last year. […]

YouView now on three million devices in UK

UK hybrid IP/broadcast digital TV platform YouView is now present on over three million set-top boxes and digital devices across the UK, according to the organisation. The passing of the three million milestone comes seven months after YouView upgraded its software across its set-top box base. The YouView platform is used by BT, Talktalk and […]

TalkTalk plans full fibre rollout to 3m UK premises

TalkTalk has announced plans to create an independent company to provide full fibre to more than three million homes and businesses in mid-sized towns and cities in the UK. The service provider said it has agreed heads of terms with Infracapital, the infrastructure equity investment arm of M&G Prudential, with Infracapital funding 80% and TalkTalk […]

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