TalkTalk

BT is most complained-about UK pay TV provider

BT was the UK’s most complained about pay TV provider in regulator Ofcom’s latest quarterly league table of complaints relating to service providers. The report eveals the number of complaints made to Ofcom about the UK’s largest providers of home broadband, landline telephone, pay-monthly mobile and pay TV services, between October and December last year. […]

YouView now on three million devices in UK

UK hybrid IP/broadcast digital TV platform YouView is now present on over three million set-top boxes and digital devices across the UK, according to the organisation. The passing of the three million milestone comes seven months after YouView upgraded its software across its set-top box base. The YouView platform is used by BT, Talktalk and […]

TalkTalk plans full fibre rollout to 3m UK premises

TalkTalk has announced plans to create an independent company to provide full fibre to more than three million homes and businesses in mid-sized towns and cities in the UK. The service provider said it has agreed heads of terms with Infracapital, the infrastructure equity investment arm of M&G Prudential, with Infracapital funding 80% and TalkTalk […]

A+E Networks UK renews channels deal with TalkTalk

A+E Networks UK will continue to distribute its pay channel brands via TalkTalk after renewing its carriage deal with the UK operator. The long-term carriage deal covers the History, Crime + Investigation, H2 and Lifetime brands, which are available in TalkTalk’s ‘Entertainment Boost’ package alongside channels like Fox, Sky One, MTV and Comedy Central. “We’re […]

Ofcom: BT most complained about UK pay TV provider in Q2

BT generated the highest number of complaints among the UK’s pay TV operators in the second quarter of this year, according to Ofcom stats. The UK broadcast regulator said that the main driver of BT’s complaints related to faults, service and provision issues. Virgin and TalkTalk also generated complaint volumes that were “above the industry […]

TalkTalk to update TV service, launch new mobile app

UK service provider TalkTalk is to update its TV service, with the launch early next year of a a unified TV platform encompassing set-top viewing, the TalkTalk TV store and suite of mobile apps. The company is launching a new TalkTalk TV app, which will enable users to view content on up to four iOS […]

BT tops Ofcom pay TV complaints

BT topped regulator Ofcom’s list of the most complained-about pay TV provider in the UK once again for the three months to March. The media and telecoms watchdog received 13 pay TV-related complaints per 100,000 subscribers about BT, an improvement on the first quarter number of 19. The other main pay TV provider retained their […]

TalkTalk fined £100,000 over data security

UK service provider TalkTalk has been fined £100,000 (€110,500) by the Information Commissioner’s Office for failing to “look after its customers’ data”. An ICO investigation found TalkTalk breached the Data Protection Act, as it allowed staff to access large quantities of customers’ data due to “lack of adequate security measures”. This left data open to […]

TalkTalk launches kids TV remote

UK service provider TalkTalk has launched a TV remote designed for children to easily find programmes “within a safe and secure TV environment.” The TalkTalk Kids TV Remote was designed in partnership with OMNI and locks children into a ‘Kids Zone’ where they can scroll through and select on-demand episodes of shows like Paw Patrol, PJ […]

TalkTalk plans mobile TV extension

UK service provider TalkTalk has completed the rollout of its new YouView user interface to all customers, and will launch a new multiscreen extension of its service, according to Aleks Habdank, managing director, TalkTalk TV. Speaking at the Marketforce Future of Broadcasting conference, Habdank said that his company has also teamed up with CSG to […]

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