Virgin Media

Virgin Media adds over 100 channels to Stream box offering at no extra cost

Liberty Global’s UK-based services provider, Virgin Media O2, has introduced over 100 channels to its Stream box offering available for Virgin Media TV customers at no extra cost. Virgin Media TV customers with a Stream box will have access to a wider slate of channels, as well as a range of HD and +1 options […]

Virgin Media tops Ofcom complaints list following probe

Virgin Media was by far the most complained-about UK service provider across the broadband, landline and pay-TV categories in regulator Ofcom’s latest bulletin, covering July to September 2023, seeing significant rises across all these areas from the previous quarter. Sky continued to be the provider that attracted the fewest or joint fewest complaints per 100,000 […]

Extreme E and Virgin Media Ireland extends broadcast deal

Extreme E has extended its broadcast partnership with Liberty Global-owned cabler Virgin Media Ireland through to 2026. Extreme E and Virgin Media first signed its broadcasting agreement in 2021, the extended deal sees the all-electric motorsport tournament featuring on Virgin Media Television in Ireland for another two years. The four edition of the racing series […]

Virgin Media teams up with Amagi and 24i to launch FAST channels

Virgin Media has tapped cloud-based broadcast tech outfit Amagi for its integrated solution to launch and monetise a new line-up of themed FAST channels on Virgin TV.  A selection of 14 channels have been rolled-out to Virgin Media’s V6, TV 360, and Stream set-top boxes (STBs). Harnessing the Appstage application framework within the 24i Mod […]

Virgin Media O2 numbers hit by no-penalty terminations after upping prices

Virgin Media O2 lost 24,700 customers in Q2, a drop the company said was expected due to the absence of a provision for price hikes in contract that means customers can cancel after price rise notifications. Unlike other UK service providers, Virgin Media has not put a provision in contracts that allows it to up […]

Virgin Media upgrades WiFi guarantee to 30Mbps

Liberty Global and Telefónica-owned UK cabler Virgin Media O2 is upgrading its WiFi guarantee to offer customers minimum download speeds of 30Mbps in every room of their home, with a promise of £100 credit back if it fails to meet this threshold. VMO2 previously promised minimum download speeds of 20Mbps. However, Virgin Media customers have […]

Ofcom investigates Virgin Media over complaints on contracts

UK watchdog Ofcom has launched an investigation into Virgin Media following complaints from customers that the company is making it difficult for them to cancel their services.  Ofcom said the review comes following a number of complaints it has received from Virgin Media customers who have tried to leave, but said the company had made it […]

Pluto TV lands on Virgin Media

Virgin Media has signed a deal with Paramount, parent company of Pluto TV, to launch the FAST streaming app on its TV boxes.  Virgin Media customers with Virgin TV 360 and Stream can access Pluto TV’s portfolio of TV series and films directly via the set-top box  at no extra cost. Pluto TV launches on […]

Paramount+ launches on Virgin TV in the UK

Streaming service Paramount+ is now available on the Virgin TV service from UK service provider Virgin Media O2. Virgin Media customers with Virgin TV 360 or the company’s Stream product can now access a Paramount+ directly via their set-top box for just £6.99 per month or £69.90 per year. The streamer is the latest in […]

Ofcom plans to restrict use of ‘fibre’ to describe FTTH networks only

UK regulator Ofcom is to consult on a plan to stop broadband service providers from using the word ‘fibre’ to describe any type of network connection other than FTTH. Under the watchdog’s planned guidance, broadband providers would only be able to use the terms ‘fibre’ and ‘full-fibre’ on their websites and in contracts if their […]

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