Virgin Media

Virgin Media celebrates Diwali with free channel event 

To celebrate Diwali, Virgin Media is making premium Asian TV channels available for all TV customers at no extra cost for a fortnight.  From November 1-14, 15 Indian pay TV channels will be made available to Virgin Media customers at no extra cost. These channels include Bollywood film channels Sony Max HD, Utsav Gold HD, […]

Virgin Media launches new WiFi Hub

Virgin Media has announced the launch of its new WiFi router. The new Hub 5 is powered by WiFi 6 technology and promises to deliver ‘peak WiFi performance.” The router will work with Virgin Media’s existing DOCSIS 3.1 technology and comes with a 2.5Gbps ethernet port alongside three additional 1Gbps ports. Virgin Media O2 is […]

Virgin Media to offer Plume’s HomePass across UK

Virgin Media is working with smart home partner Plume to make the latter’s HomePass smart home service available to all UK households including those not covered by the Virgin Media network. According to Plume, HomePass works with all internet service providers. The service uses cloud-controlled adaptive WiFi pods to create a self-optimising WiFi network throughout […]

Virgin Media O2 reaches 10 million homes with latest gigabit network expansion

Virgin Media O2 has announced the expansion of its gigabit broadband network to more than 10 million homes. The upgrade represents more than two thirds of the operator’s footprint, and reaches cities including Blackpool, Cambridge, Leicester, Nottingham, Oxford and Swindon. Homes within the network are able to access Virgin Media’s Gig1 service, which provides average […]

Virgin Media boosts Ofcom complaints in Q1

Complaints to UK regulator Ofcom about broadband and landline services hit a three-year high in the first quarter of this year, while complaints about pay TV services also increased in the three months to March. According to Ofcom, the increase was largely driven by Virgin Media, which was the most complained-about broadband, landline and pay TV provider. The main reason customers complained to Ofcom about Virgin Media was to do […]

Virgin Media O2 passes new fibre milestone as competitive landscape heats up

Liberty Global and Telefónica-owned Virgin Media O2 has added one-and-a-half million homes to its gigabit network, enabling it to make the claim that more than half of its footprint can now access ultra-fast broadband speeds. The company has now upgraded its network in locations across the UK, including Bournemouth, Bristol, Northampton, Sunderland, Wolverhampton, Wigan and […]

Virgin Media TV boss: ‘The move away from linear is definitely happening’

The chief TV and entertainment officer at Virgin Media O2 has said that the UK is on a slide towards non-linear TV consumption. Speaking at a panel during ANGA COM, David Bouchier said that the operator has experienced a significant shift of consumption habits that was accelerated by the Covid-19 pandemic. “In the first three […]

O2-Virgin Media merger given formal approval, expected to close June 1

The UK’s Competitions and Markets Authority (CMA) has formally approved the proposed merger of Telefónica’s O2 and Liberty Global’s Virgin Media. The merger, which was first announced in May 2020, promises to create a major UK competitor to BT which can compete across both mobile and fixed-line telecommunications. The deal values O2 at £12.7 billion […]

Liberty Global mulling options for fibre build-out

Liberty Global is “gearing up” to present options to potential strategic partners for a planned fibre build out in new areas not covered by its Project Lightning build, and is considering providing wholesale access to that network to third parties, according to CEO Mike Fries. Speaking to analysts after the company presented its latest quarterly […]

Liberty Global boosted by fixed-mobile convergence

Liberty Global saw strong momentum for fixed-mobile convergence in the quarter to March, with a 3% improvement in its FMC penetration rate. The company gained 38,000 customer relationships over the period, up from a loss of 19,000 for the prior year, again attributed to FMC. The bulk of adds came from the UK and Ireland, […]