Disney+ beats Netflix in US consumer satisfaction rankings

Disney+ has topped the ranks of US streaming services for consumer satisfaction, beating streaming pioneer Netflix in the latest American Customer Satisfaction Index (ACSI) Telecommunications report. Disney scored a satisfaction rating of 80 just six months after launch, ahead of Netflix whose score slipped 1% to 78. Disney, which reported 54.5 million subscribers for the […]

Roku launches live TV guide and new channels

Ad-supported streamer Roku is moving further to replicate live TV by launching an on-screen channel guide and expanding its roster of curated networks in the US. Roku, which launched AVOD service the Roku Channel in the UK last month, has rolled out channels covering an array of genres including lifestyle, kids, news and sports. Offerings include […]

Streaming video boom leading homes with kids to upgrade broadband

Over a fifth of US households with larger families have upgraded their broadband connections to accommodate greater streaming consumption during the coronavirus lockdown period in significant numbers, according to research from The Diffusion Group (TDG).  The research outfit found that 21% of broadband households with three or more children at home upgraded their internet service […]

NBA in talks with Disney over using ESPN facility for games

The US National Basketball Association (NBA) has confirmed that it is talks with Disney that could see the NBA season, which has been frozen by the coronavirus lockdown, resume exclusively at the ESPN Wide World of Sports Complex in Florida. “The NBA, in conjunction with the National Basketball Players Association, is engaged in exploratory conversations […]

FCC to vote on ATSC 3.0 adoption

The US’s Federal Communications Commission (FCC) will hold a vote on the adoption of ATSC 3.0, commissioner Brendan Carr has announced. With a vote planned for the FCC’s June Open Meeting, the body promises that the new standard will present “a range of innovative offerings that can be delivered over the same, powerful broadcast television […]

US pay TV down 2 million subs in Q1

Major pay TV operators in the US lost more than 2 million subscribers in Q1. According to new figures from Leichtman Research Group, the largest pay TV operators in the country (representing about 95% of the entire market)  lost about 2,065,000 net video subscribers in Q1 2020, compared to a loss of about 1,025,000 subscribers […]

US telcos add over a million customers in record-breaking quarter

Telcos in the US grew by over a million broadband customers in Q1 2020. A new study from Leichtman Research Group found that the largest cable and telephone providers in the US – which represent roughly 96% of the market – acquired about 1,165,000 net additional broadband Internet subscribers in Q1 2020, compared to a […]

Verizon loses 84k TV subs as lockdown hits new additions

US telco Verizon lost 84,000 Fios TV subscribers in the first quarter, which the company said reflected the ongoing shift from traditional linear video to over-the-top offerings. Speaking to analysts CFO Matt Ellis said that “Fios video net losses accelerated for the quarter, and we expect cord cutting trends to continue”. Ellis said that the […]

John Stankey to replace retiring Randall Stephenson as AT&T chief

Randall Stephenson is to retire as AT&T CEO and will be replaced by president and chief operating officer John Stankey. Stephenson, aged 60, will step down from the role on July 1 but will remain executive chairman until January to ensure a smooth transition, the company said. AT&T is characterising Stankey’s appointment as the final […]

ProSiebenSat.1 expands online dating presence with The Meet Group acquisition

German commercial broadcaster ProSiebenSat.1 and General Atlantic, the joint owner of ProSiebenSat.1’s ecommerce arm NuCom, have agreed to acquire US online dating and social entertainment provider The Meet Group. ProSiebenSat.1, which has invested heavily in ecommerce and online dating as part of a drive to diversify away from a declining linear TV advertising business, said […]

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