The need to react much faster to subscribers is no longer a ‘nice to have’. It’s a must to drive loyalty and growth.
However, many video service providers are faced with challenges in gaining insight from data and struggle to take effective action with customers in real-time.
In this new webinar, research powerhouse Omdia will reveal why Premium User Engagement is the future of customer interactions and how simply providing content recommendations or personalised UI is insufficient to meet subscriber needs and build relationships long-term.
Join the discussion to learn:
The webinar will be presented by Kedar Mohite, Principle Consultant at Omdia, Digital TV Europe Editor Stuart Thomson and Bhavesh Vaghela, CEO of Subscriber Intelligence Specialist Singula Decisions.
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