Plume now present in over 20m homes

Smart home and WiFi specialist Plume’s technology is now present in more than 20 million active households around the world, with the company averaging one million new home activations each month, according to the company.

Over 150 content service providers currently use Plume’s cloud-based Consumer Experience Management (CEM) platform , and the company says it has has added over 100 new independent content sevice provider customers in 2020, across North America, Europe, and Japan.

Plume attributed its growth in part to establishing a strong network of channel partners including NCTC, which has over 700 members, consumer premises equipment and networking solutions providers including ADTRAN, Sagemcom, Sercomm, and Technicolor, and distributors such as Advanced Media Technologies (AMT).

Plume’s business model enables OEM partners to license its pod hardware designs to produce and sell directly to service providers and distributors.

The company says that OpenSync, its open-source framework for the smart home, has been a key component in its success, having been adopted by industry players including the Facebook-sponsored Telecom Infra Project (TIP), coupled with RDK-B, and adopted natively by many of service providers CSP customers such as Charter Communications.

According to Plume, over 25 million OpenSync-integrated access points have been deployed to date.

“As the creator of the CEM category, we have made it our mission to define modern Smart Home Services and become the world’s standard. We are committed to serving every communications service provider around the globe, small and large, and to delivering delightful consumer experiences via engaging front-end services and cloud-data-driven, back-end insights,” said Fahri Diner, co-founder and CEO at Plume.

“I’m thankful for all of our partners and their continued trust and support as we reach this significant milestone. And I would like to extend a special recognition to ‘the class of 2017’ – Bell Canada, Comcast, Liberty Global, Sagemcom and Qualcomm who had the courage and conviction to bet on Plume early, and with whom our partnership has only deepened and expanded as we reinvent the residential service bundles together.”

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