Analytics and SaaS technology solutions for broadband provider OpenVault and its OpenVault Europe GmbH subsidiary has secured a long-term agreement with Tele Columbus, Germany’s second-largest cable operator, with 3.3 million homes connected, which provides services under the PŸUR brand.
Under the agreement, Tele Columbus will integrate OpenVault’s solutions into networks serving 2.4 million IP-capable households to improve user experiences and optimise broadband network performance.
OpenVault said that through deployment of its Operations and Analytics module, Tele Columbus will gain insights into real time network broadband capacities and usage patterns.
“During the global pandemic, reliability, quality of service and customer support have been more important than ever. Leveraging OpenVault’s vast expertise and experience in network management to proactively identify consumption trends will ensure continued delivery of best-in-class broadband service,” said Dietmar Pöltl, CTO of Tele Columbus Group.
“Tele Columbus has raised the bar in Germany for providing “best-in-class” quality service and anticipating customer’s usage needs, especially during challenging times. By helping Tele Columbus to optimize network performance, OpenVault can support continued delivery of award-winning service that builds subscriber loyalty and revenue,” said Mark Trudeau, managing director of OpenVault Europe and CEO of OpenVault.
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