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BeIN Media launches WhatsApp customer support

Middle East pay TV provider BeIN Media has launched customers support via WhatsApp

The group said that the service, the first of its kind in Qatar, was launched by beIN to provide its viewers with instant technical support, customer and sales enquiries 24 hours a day, seven days a week, across 23 countries in MENA.

The WhatsApp service will also allow customers to renew their beIN subscriptions and upgrade their packages

BeIN Media Group  Regional Sales Manager Hamad Al Jaber said: “We are very excited to be one of the very first companies in MENA to launch the WhatsApp for business service. beIN strives to provide viewers and fans first class customer service and support across the region. With this innovative WhatsApp service, our customers can now renew subscriptions, upgrade packages and ask any question they have 24 hours a day, seven days a week by contacting one of our customer service experts on WhatsApp.”