German service provider Ewe Tel has chosen Agama’s DTV Monitoring Solution to deliver quality assurance for its hybrid IPTV and cable service.
Ewe Tel provides an IPTV service across northern Germany to TVs PCs, tablets and smartphones. Agama will provide analysers and a central enterprise server to deliver real-time monitoring of the company’s IPTV headend and edge QAM sites.
“As a high-performing service provider, we need to provide our customers with the best viewing experience possible,” says Jörn Seemann, manager, operations of multimedia apps and server at Ewe Tel. “It is important to us to have access to the right information at the right time, so that we can both work proactively to prevent problems affecting the service from occurring and act quickly in case of a detected problem. We found a perfect match in Agama’s solution and know-how, and they have proven to be the obvious partner for our quality assurance activities.”