Vodafone said it was responding to a call by the country’s Agência para a Modernidade Administrativa(AMA) to help improve public services over digital network as part of the country’s Simplex state administration modernisation project.
Vodafone customers will be able to access services from various public bodies through a dedicated app – Serviços Públicos – available through its TV box.
Services available initially include the ability to request a digital mobile key via the TV box and the issuance of electronic passwords for public services such as the institute of employment and professional training, the institute of mobile and transport and the social security department. Customers will receive SMS confirmation of services requested and an assigned password.
In the coming months, the operator will add the ability to renew ID cards and log changes of address, and the ability to book medical consultations.
Vodafone said it was the first operator in the country to participate in the programme in this way.
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