Orange Business Services


Tricolor employs Orange Business Services’s Genesys Engage for omnichannel contact centre

Russian operator Tricolor has announced a partnership with Orange Business Services to deploy an advanced omnichannel contact centre in the country. Tricolor, which reaches 12.2 million households across its services and is the country’s largest pay TV operator, will leverage the Genesys Engage multi-cloud solution to interact with customers across the country via voice, chat, […]

SoftAtHome appoints former Orange exec as new CEO

Smart home technology specialist SoftAtHome has appointed former Orange executive David Viret-Lange as its new CEO. Viret-Lange, who joins after more than 20 years at Orange group, replaces previous chief executive Michel Degland, who left to become CEO of Orange Madagascar in November. Mari-Noëlle Jégo-Laveissière, president of the SoftAtHome board of directors, praised Viret-Lange’s in-depth […]

Viaccess-Orca appoints new CEO

Orange Group-owned content security and delivery firm Viaccess-Orca has appointed Paul Molinier as CEO as part of an internal reshuffle. Molinier joins Viaccess-Orca from Orange Business Services, where he had worked since 2007, most recently as senior vice president in charge of the unified communication and collaboration global business unit. He replaces François Moreau de […]