Consumers could ‘lose out’ through BT-EE deal, says Which?

BT’s planned £12.5 billion (€16.8 billion) takeover of UK mobile operator EE could prove bad for consumers, according to fears raised by UK consumer body Which? In letters sent to UK broadcast regulator Ofcom and the Competition Markets Authority last week, Which? asked both bodies to confirm what actions they will take so that consumers […]

Smart TV manufacturers are “abandoning” app support, warns Which?

TV manufacturers are “abandoning support” for smart TVs once they are a few years old, “potentially leaving people with obsolete TVs,” UK consumer body Which? has warned. The report claims that as TV manufacturers pay licences to host apps such as the BBC iPlayer and Netflix, they may choose to only cover app licences for […]

UK internet ‘frustratingly slow’, says Which?

Some 63% of people experience problems with their broadband, while 45% claim they suffer slow download speeds, according to a new report by UK consumer body, Which?.  The study highlights poor speeds and bad customer service, and comes as Which? campaigns for Internet Service Providers (ISPs) to ‘Give us Broadband Speed Guaranteed’ so that customers get […]