3 Screen Solutions (3SS) is launching a new product and service designed to deepen Google Assistant integration for superior Android TV services.
3READY Assistant is enabled by 3SS’s 3READY Android TV Operator Tier Custom Launcher and can be used by operators to create customer support-related actions – including billing queries, PVR instructions, and the management of advanced parental control features.
The operator can define and customise these options in Google Assistant-compatible language, promoting subscriber loyalty by enabling deeper engagement with the service using voice technology.
“Android TV-based deployments are now widely acknowledged as capable of delivering game-changing entertainment experiences to viewers, alongside myriad operational advantages to service providers, as exemplified by Com Hem Tv Hub,” said Kai-Christian Borchers, 3SS’s managing director.
“With our new service 3READY Assistant, we are enabling service providers to even further differentiate their offerings from competitors, enhancing customer satisfaction by offering new capabilities, better discoverability, ultimately maximising business potential.”
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17th November 2019