BSkyB launches new service app

BSkyB has launched a new service app, enabling customers to keep track of their Sky account via their mobile devices. 

According to Sky, the app lets customers check their bill, change their settings and manage their engineer visit from a wide range of mobile devices.

The Sky Service App has been designed and optimised for iPhones using on iOS 7 and higher and Android devices using version 4.0 and higher. Customers can also access the app on their iPad. There will be future updates to support additional devices with further enhancements according to Sky.

“We’re always looking for ways to improve our customer service and make our customers’ lives easier and we think the new Sky Service app is a great way to help them save time. Our customers can now check engineer appointments and view and pay their bill whenever it suits them, without having to call us,” said Chris Stylianou, managing director, customer service group.