Francoise Clemes


EE plans major broadband overhaul

UK mobile operator EE has announced plans to launch a “major overhaul” of its broadband customer service, after receiving an “unacceptable, high volume of complaints.” Commenting on the move, EE’s chief customer service officer, Francoise Clemes, said that EE’s broadband service “continues to fall short of what our customers expect and deserve” but said that […]