BT is most complained-about UK pay TV provider

BT was the UK’s most complained about pay TV provider in regulator Ofcom’s latest quarterly league table of complaints relating to service providers. The report eveals the number of complaints made to Ofcom about the UK’s largest providers of home broadband, landline telephone, pay-monthly mobile and pay TV services, between October and December last year. […]

YouView now on three million devices in UK

UK hybrid IP/broadcast digital TV platform YouView is now present on over three million set-top boxes and digital devices across the UK, according to the organisation. The passing of the three million milestone comes seven months after YouView upgraded its software across its set-top box base. The YouView platform is used by BT, Talktalk and […]

BT TV attracts most complaints of UK pay TV services

BT TV attracted the most complaints among UK pay TV services recorded by regulator Ofcom in the nine months to December 2014, followed by TalkTalk. Complaints about BT, focusing on service faults, provisioning, complaints handling and problems changing provider, totaled 0.15 per 1,000 subscribers, down slightly on the nine-months period ending in September. TalkTalk generated […]

BT to launch Plusnet YouView offering

BT is reportedly looking to offer YouView to customers of its low-cost Plusnet broadband service.  Speaking to the Financial Times last week, BT CEO Gavin Patterson said: “If you want to be a scale player in the broadband industry, you have to have a triple-play offering. Providing a TV alternative . . . for Plusnet is definitely part of […]