Four fifths would cancel ‘out of touch’ OTT service

Some 84% of consumers would ditch their digital pay TV provider if the service and support became poor and the company “seemed out of touch with their needs and preferences”. This is according to a new industry survey by payments specialist PayWizard, which warned about “the price of poor customer experience” for pay over-the-top operators.  […]

OSN prepares the ground for 4K UHD with Eutelsat deal

Middle East pay TV provider OSN is taking additional capacity on Eutelsat 8 West B to support the expansion of its offering, including the introduction of 4K ultra HD channels. The pair unveiled a new contract at this week’s Cabsat show in Dubai. OSN will use the new capacity to launch ultra HD services and […]

YouTube extends pay-channel scheme

YouTube is opening up monthly subscription options to channel owners that have 10,000 or more channel subscribers.  The video site first introduced premium pay channels to YouTube in May, piloting the scheme with 53 initial participant networks. Now YouTube says it has taken “the next step” in allowing users to monetise their content, with users […]