Ofcom


Virgin Media tops Ofcom pay TV complaints

Virgin Media generated the highest number of complaints about pay TV to Ofcom in Q3 of last year, according to the media and telecom regulator’s latest analysis of complaints received. The Liberty Global-owned cable operator generated 19 complaints per 100,000 subscribers, mostly related to contract issues, followed by complaints handling and billing, pricing and charge […]

Ofcom: TV ‘of lessening importance’ as kids spend more time online

Children in the UK aged five to 15 now spend around 20 minutes more online, in a typical day, than they do in front of a TV set, according to Ofcom research. The UK broadcast regulator’s annual study on children’s media use noted that while TV sets are still used by almost all children, TV […]

BBC launches public consultation on ‘reinvention’ of iPlayer

The BBC has launched a public consultation on plans to “reinvent” the BBC iPlayer service, including making content available for at least 12 months after it is first shown as well as extending the availability of box-sets on the service. The move is the first step in the Public Interest Test ordered by regulator Ofcom […]

Ofcom seeking extension of accessibility rules to VOD providers

UK media regulator Ofcom has called for video-on-demand providers to be obliged to provide subtitling on 80% of their catalogues together with audio description on 10% and signing on 5% as part of an overhaul of accessibility regulations. The recommendations, if adopted by the UK government, would bring on-demand services in line with linear broadcast […]

Ofcom finds RT guilty of breaching broadcast rules

UK media regulator Ofcom has found Russian state-backed news channel RT guilty of breaching broadcast rules by failing to preserve impartiality in seven news and current affairs programmes over a six-week period. The regulator said that the breaches – relating to two broadcasts of RT show Sputnik, three of Crosstalk and two news broadcasts in […]

Ofcom hems in BBC iPlayer box-sets ahead of Public Interest Test

UK regulator Ofcom has presented a final set of interim directions to the BBC that will curtail its plans to offer extended runs of box-sets on the BBC iPlayer service. The instructions come ahead of the UK public broadcaster carrying out the Public Interest Test that Ofcom imposed in November. Among other decisions, Ofcom has […]

Ofcom competition head named as regulators group chief

Ofcom competition group director and executive board member Jonathan Oxley has been named as chief executive of the UK Regulators Network (UKRN). The UKRN brings brings together 11 regulators from the UK’s utility, financial and transport sectors. The network fosters close working relationships between member regulators to enhance investment and efficiency for the benefit of […]

Ofcom: half of UK homes could boost their broadband

Half of British households could switch to faster broadband without paying more according to Ofcom, which announced a range of measures to help people get the best deal. The communications regulator claimed that around four million households with “old-style, basic broadband” have passed their initial contract period and could switch to superfast for the same […]

Ofcom names Stephen Nuttall to content board

UK media regulator Ofcom has appointed former Sky and YouTube executive Stephen Nuttall to its content board. Nuttall, who joins the content board on a three-year term, has held positions including senior director at YouTube EMEA and group commercial director at Sky. He has also served as a board member of Team Sky, ,Sky’s professional […]

Ofcom: UK PSBs should pool content on a single digital platform

Ofcom chief executive Sharon White has called on the UK public service broadcasters (PSBs) to launch a single digital platform, urging the BBC to take a lead on forming the required partnerships. Speaking at Freeview’s Outside the Box event in London yesterday, the head of the UK broadcast regulator struck a note of “cautious optimism” […]