Ofcom


Ofcom approves BBC Three TV comeback

BBC Three, the UK online network behind shows including Fleabag and Killing Eve, has been approved by media regular Ofcom for a linear return in February 2022. The announcement follows news earlier this year that BBC Three would return as a broadcast channel – then expected to be in January – six years after it was moved to […]

Ofcom chief: time for ‘strong external oversight’ of social media

Ofcom chief executive Melanie Dawes has called for tougher regulation of social media to force tech giants to be more transparent about how they ensure safety, filter out harmful content and protect democracy. Speaking as the government’s online safety bill, which will give Ofcom the power to fine companies up to 10% of qualifying revenue […]

Virgin Media tops Ofcom’s pay TV complaints list, with Sky generating fewest complaints

Sky stood out as the least complained-about pay TV service, while Virgin Media was the most complained-about service in regulator Ofcom’s latest survey of service provider complaints. Sky generated only one complaint per 100,000 subscribers in Q2, meaning it was the only provider to perform better than the industry average of four complaints per 100,000. […]

Under 18s being exposed to harm by video sharing platforms like TikTok says Ofcom

Ofcom has published a damning report into the lack of protection for young people using online video-sharing sites and apps, and has issued new guidance for tech companies. The report notes that while video sharing platforms (VSPs) like TikTok and Twitch are required to protect under-18s from potentially harmful content, a third of respondents to […]

Ofcom calls on broadcasters to curb diverse talent drain

Broadcasters in the UK are facing a ‘diverse talent drain’, regulator Ofcom has said. In a new report, Ofcom has warned that more people are leaving the TV and radio industries than joining and that broadcasters are struggling to retain workers in the aftermath of the Covid-19 pandemic.  Alarmingly, more women are leaving broadcasting than […]

One in four UK homes now have access to full-fibre broadband

Around one in four UK homes can now get faster full-fibre internet, according to new figures from regulator Ofcom. According to the watchdog, just under seven million or 24% of all UK homes can take up full-fibre internet packages, up from 21% at the start of the year. Close to 12 million or 40% of […]

Virgin Media boosts Ofcom complaints in Q1

Complaints to UK regulator Ofcom about broadband and landline services hit a three-year high in the first quarter of this year, while complaints about pay TV services also increased in the three months to March. According to Ofcom, the increase was largely driven by Virgin Media, which was the most complained-about broadband, landline and pay TV provider. The main reason customers complained to Ofcom about Virgin Media was to do […]

UK streaming subs jump by 50% in 2020

UK streaming subscriptions rose by 50% during 2020 to reach 31 million, meaning that 60% of homes had a paid-for streaming service by the end of the year, according to Ofcom’s latest annual survey of media habits. According to the survey, some 52% of UK homes now have a Netflix subscription, exceeding the number that […]

Ofcom seeks new powers and new rules for PSBs and digital platforms

UK media and telecom regulator Ofcom has called for an overhaul of public service media (PSM) rules that includes measures that would oblige PSM providers to make their content available to on-demand platforms alongside guarantees about the prominence of public service media on digital platforms. The report, based on Ofcom’s long-running Small Screen: Big Debate […]

UK government looks to impose tighter rules on streamers

The UK government has confirmed it will explore tighter regulation on streamers such as Netflix, Amazon Prime Video and Disney+, in a move that could see the SVOD’s face the same “rules” as broadcasters such as the BBC and ITV. Details of the review, which was first revealed earlier this week, comes ahead of a broadcast white […]

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