NPAW: streaming engagement on the slide, except in sports

Despite ongoing growth in the global video streaming business in the first half of this year, individual services continued losing playtime per user according to the latest streaming report from technology vendor NPAW. According to NPAW’s new Video Streaming Industry Report H1 2022, which examines the evolution of streaming consumption and quality trends, while total playtime […]

VOD consumption suffered dip in 2021

VOD consumption dropped in 2021 globally, a new report has revealed. According to NPAW, the peak pandemic viewing of 2020 dropped off last year, with each streaming provider experiencing an average drop of 9%. The report notes that while the easing of lockdown restrictions across the globe in 2021 did contribute to this downward trend, […]

Learn about how AI and analytics can improve customer retention in DTVE’s free webinar

Digital TV Europe is partnering with NPAW to deliver a free webinar on AI, analytics and keeping the customer on November 16 at 3pm GMT.  The application of Artificial intelligence and Machine Learning technology by service providers to improve service quality, customer engagement, and ultimately customer retention is still in its early stage, however, the […]

Japan’s Wowow taps NPAW for On Demand service

Japanese satellite pay TV channel operator Wowow has tapped Spain-based quality assurance and analytics specialist Nice People at Work (NPAW) to support its recently launched Wowow On Demand offering. Wowow, through technology partner Innotech Corp, has integrated NPAW’s video intelligence software to support access to its content via OTT for mobile and tablet users. NPAW […]

MENA provider Intigral taps NPAW for user analytics

Quality assurance and analytics specialist Nice People At Work (NPAW) has renewed its partnership with Intigral, the MENA region media and entertainment group, to improve user insight. Intigral will use NPAW’s new Users product, added to its existing YOUBORA suite to understand subscriber behaviour on its Jawwy TV service. The metrics provided by Users enables […]

Firstlight Media teams up with NPAW

OTT technology provider Firstlight Media and quality assurance specialist NPAW – Nice People At Work – have teamed up to enable OTT and pay TV providers to optimize content delivery networks (CDNs).  The pair are combining Firstlight Media’s cloud-native OTT platform and NPAW’s flagship solution, YOUBORA, with its video analytics and business intelligence functions. The partnership is intended to […]

Hulu Japan announces tech deal with NPAW

SVOD Hulu Japan has announced a partnership with Nice People At Work (NPAW) to improve its platform performance and user engagement.  NPAW is a global video intelligence and analytics company. It charts the likes of Norigin, Telefonica and Ooyala amongst its customers. Not to be confused with the American streamer of the same name, Disney […]