Multi-system operator

MSOs outperforming Netflix-style services, says Amdocs survey

Multi-system operators (MSOs) outperform OTT players like Netflix for customer service, content and video quality, according to a new Amdocs survey of North American consumers.  The software and services provider for the communications, media and entertainment industry found that 92% of respondents said MSOs were better for customer service, 89% for content and 83% for […]