Customer operations

Arris EVP of global marketing announces retirement

Arris’ executive vice president, global marketing and customer operations, Ronald Coppock, is set to retire on May 31, 2017. The long-serving executive, who has been at Arris for 26 years, said he plans to dedicate his retirement to a number of charitable interests – including the Cystic Fibrosis Foundation Board, the National Incarceration Association, and […]

Belgacom appoints head of new customer operations unit

Belgacom has upped long-standing executive Renaud Tilmans, placing him in charge of its new customer operations business unit. Tilmans becomes executive vice president of customer operations and a member of the Belgacom management committee, effective immediately. He first joined Belgacom in 1993 and since 2012 has been leading Belgacom’s customer operations division of the service delivery […]