While KPN’s IPTV base rose by 3.9% year-on-year, its digital terrestrial TV base declined by 23% to 225,000, with 23,000 losses in Q2 alone.
The operator, which lost 5,000 broadband customers and 10,000 ‘no frills’ low-cost mobile customers, said it was focusing on the retention of high value customers, with competitive pressure taking its toll on single-play services.
Overall, KPN’s broadband base was up 1% year-on-year to 2.94 million, while its voice base declined by 7.5% to 2.384 million.
Total consumer residential customers stood at 3.499 million, down 2.1%. Households with fixed-only services declined by 9% to 2.2 million, while fixed-mobile converged homes increased by 12% to 1.299 million. The number of homes with bundled residential services was up 1.5% year-on-year to 2.556 million.
ARPU per household increased by 3.9% year-on-year to €43, although post-pad mobile ARPU fell by 1.5% thanks to regulatory changes to €18.
Overall, KPN posted Q2 revenues of €1.4 billion, down 2.6%, and EBITDA of €555 million, up 2.9%.