Sky Deutschland names customer service chief

Pay TV operator Sky Deutschland has named Erik Schneider as vice-president, customer service. Schneider, who will be charged with direction of Sky’s service centre, will report to Euan Smith, executive vice-president of product and operations.

Schneider previously worked for consulting, system integration and managed services specialist Live Reply. He has also worked for Telefónica O2 in Munich, and for General Electric.

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