Turk Telecom renews SeaChange multiscreen monitoring deal

Turk Telecom has renewed a contract with interactive TV specialist SeaChange for its Pulse Remote Managed Services and On Site Managed Services for monitoring the telco’s back office and multiscreen video services.

Turk Telekom’s service management director Naci Ishakbeyoglu said, “We are fortunate to have SeaChange manage the day-to-day monitoring and reporting of our video services. The SeaChange team has been extremely easy to work with, defining the operational processes they would then manage and following through with expert monitoring and reporting around the clock every day of the year.  It gives us great peace of mind to know we have video experts managing our overall system, which is critical to the success of our IPTV service.”