Europeans moving to bundled services

Over 40% of EU households now take a bundled telecom package with more than one service from a single provider, according to a survey by the Eurobarometer service.

Some 42% of 27,000 households surveyed between February and March took a bundled service. The main reason cited was the convenience of a single bill, followed by the perception that a bundled service was cheaper. About one in four respondents said that their actual internet speeds did not match those advertised, while a third said that they had experienced disruptions to their service.

Some 98% of households had a TV, with cable accounting for 35% of reception and digital-terrestrial for 30%. Some 98% of households also had access to a telephone, with 89% having access to a mobile phone.

Most Recent