Ukrainian cable operator Volia has begun the process of unifying customer services operations across its regional operations, establishing unified corporate standards.
The move is part of a process to integrate all of Volias regional subsidiaries under a single brand by the end of 2010, establishing uniform call centre standards and payment systems.
Volia and its subsidiaries have about 1.4 million TV subscribers and 380,000 broadband internet subscribers across Ukraine.
DTVE: the week in view – The changing face of Liberty Global digitaltveurope.com/comment/the-ch… https://t.co/PRoEtPpcMD
24 September 2021 @ 17:55:00 UTC